Shipping & Returns Policy

SHIPPING

We deliver to all corners of the globe.

Orders will be subject to delivery costs based on the weight and destination of your order.
We use Registered Mail or Express international shipping.

  • EEC 1-2 working days
  • Middle East 1-3 working days
  • UK and USA 2-4 working days
  • Australia / New Zealand 5-7 working days
  • East Asia 3-5 working days


RETURNS

We understand that from time to time you may wish to return a product to us.
We offer a 15 day return policy.
The 15 day return policy applies irrespective of your geographical location.
This policy does not affect any statutory rights you may have such as consumer rights under the Consumer Protection Distance Selling Regulations 2000.

If you wish to return an item bought from our website, please contact us at websales@philippev.com with your order number, delivery address and contact number to receive a return authorization slip.
Your return must meet the following criteria: 
(a) we receive the returned product within 15 days following the date of delivery of the product;
(b) The returned product is unused, (we understand you may have tried it on once or twice) in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new.

Please send all returns to the following address:
MBE3144 / Philippe V
Via Porta Est, 10
30020 Marcon (Venice), Italy.


REFUND

You are eligible for a refund if your return meets the following criteria: 
(a) we receive the returned product within 15 days following the date of delivery of the product;
(b) the returned product is unused, in its original unopened packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;


EXCHANGE

Should you wish to exchange your product, you are entitled to returns slip, this only applies during the 15 day return period.
You are eligible for an exchange if your returned products meet the following criteria:
(a) we receive the returned product within 15 days following the date of delivery of the product;
(b) the returned product is unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;


IMPROPER RETURNS

Where you return a product in contravention of this policy and where you do not have any other legal right to return the product:
(a) we will not refund or exchange the product;
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.


ABOUT US

Full name of our company is Philippe V Limited.
We are registered in Cyprus under registration number 28430568
Our company VAT number is CY10418399K
Our registered address is Arch. Makariou III & Evagorou 1-7,
MITSI 3, 1st floor, flat/office 102, 1065, Nicosia CYPRUS

You can contact us by email to info@philippev.com.